Fitbit is a popular brand of fitness tracker that has become increasingly popular in recent years. One of the main selling points of these devices is their ability to track a wide range of activities, including swimming. However, some users have reported issues with their Fitbit not working properly after swimming.
While Fitbit devices are designed to be water-resistant, they are not completely waterproof. This means that they can withstand splashes of water and brief immersion in water, but they are not designed to be worn while swimming for extended periods of time. Despite this, many users choose to wear their Fitbit while swimming, which can lead to issues with the device not working properly.
Troubleshooting Fitbit After Swimming
Restarting Fitbit Device
If your Fitbit device is not working after swimming, the first step you should take is to restart it. To restart it, press and hold the button on your device until the Fitbit logo appears. This should take about 10-15 seconds. Once the logo appears, release the button and wait for your device to turn back on. This should help resolve any minor issues that may be causing your device to malfunction.
Troubleshooting Fitbit Devices
If restarting your Fitbit device does not work, you can try troubleshooting your device. First, make sure that your device is charged. If your device is not charged, it may not be able to track your steps or interact with the Fitbit app. You should also check that your device is properly connected to the Fitbit app and that your notifications are turned on. If everything appears to be in order, you can try resetting your device.
Factory Resetting Fitbit Devices
If restarting and troubleshooting your Fitbit device does not work, you can try factory resetting it. To factory reset your device, go to the settings app on your device and select “About.” From there, select “Factory Reset” and follow the on-screen instructions. This will erase all data from your device, so make sure to back up any important data before resetting.
Troubleshooting Fitbit Devices with Screen Lock Issues
If your Fitbit device has screen lock issues, you can try resetting it by pressing and holding the button on your device until the Fitbit logo appears. Once the logo appears, release the button and then press it again quickly. This should reset your device and allow you to access it again. If this does not work, you may need to contact Fitbit support for further assistance.
Overall, if your Fitbit device is not working after swimming, there are several steps you can take to troubleshoot and fix the issue. By restarting your device, troubleshooting it, factory resetting it, or resetting it with screen lock issues, you can help resolve any minor issues that may be causing your device to malfunction. If these steps do not work, you should contact Fitbit support for further assistance.
Preventive Measures for Fitbit Devices during Water Activities
When it comes to water activities, it is important to take extra precautions to ensure that your Fitbit device remains functional. Here are some preventive measures to keep in mind:
Water Resistance Ratings for Fitbit Devices
Before engaging in any water activities, it is important to check the water resistance rating of your Fitbit device. The water resistance rating indicates the level of protection the device has against water damage. Fitbit devices are rated based on the International Electrotechnical Commission (IEC) standard for water resistance.
Fitbit devices are rated as follows:
- Fitbit Ace 2: Water-resistant up to 50 meters
- Fitbit Charge 4: Water-resistant up to 50 meters
- Fitbit Ionic: Water-resistant up to 50 meters
- Fitbit Versa 2: Water-resistant up to 50 meters
- Fitbit Versa 3: Water-resistant up to 50 meters
- Fitbit Sense: Water-resistant up to 50 meters
It is important to note that water resistance does not mean the device is waterproof. While the device can withstand water exposure, it is not recommended to wear the device while diving or engaging in other water sports.
Activating Water Lock Mode on Fitbit Devices
To prevent accidental screen taps during water activities, Fitbit devices have a Water Lock mode. This mode disables the device’s screen and buttons, allowing the device to continue tracking activity without interruption.
To activate Water Lock mode on your Fitbit device:
- Swipe down from the top of the screen.
- Tap the Water Lock icon.
- To disable Water Lock mode, press and hold the device’s button for two seconds.
It is important to note that Water Lock mode should be activated before entering the water. Once the device is submerged, the screen may become unresponsive and it may be difficult to activate Water Lock mode.
By following these preventive measures, you can ensure that your Fitbit device remains functional during water activities. Remember to always check your device’s water resistance rating and activate Water Lock mode before entering the water.
Dealing with Water Damage on Fitbit Devices
Drying Fitbit Devices
If your Fitbit device has been exposed to water, the first thing you should do is turn it off and dry it as soon as possible. Here are some steps you can follow to dry your Fitbit device:
- Remove the device from any accessories or charging cables.
- Use a soft, dry cloth to remove any excess water from the device.
- Place the device in a bowl of silica gel or uncooked rice. These materials can help absorb any remaining moisture from the device.
- Leave the device in the bowl for at least 24 hours.
- After 24 hours, remove the device from the bowl and check if it’s completely dry. If not, repeat the process.
Fixing Fitbit Devices with Water Damage
If your Fitbit device is still not working after drying it, there are a few things you can try:
- Check the charging contacts on the device. If they are corroded or dirty, clean them with a soft, dry cloth.
- Try resetting the device. This can be done by pressing and holding the button on the device for 15 seconds.
- If the device still doesn’t work, contact Fitbit customer support for further assistance.
Remember, water damage can affect the performance of electronic devices, so it’s important to take precautions to prevent it from happening in the first place. Avoid wearing your Fitbit device while swimming or showering, and always remove it before exposing it to water.
By following these steps, you can increase the chances of fixing your Fitbit device if it has been damaged by water.
Frequently Asked Questions
How to fix a Fitbit that stopped working after swimming?
If your Fitbit has stopped working after swimming, try the following steps:
- Remove the device from the water and dry it thoroughly.
- Restart the device by pressing and holding the button for 10-15 seconds.
- If the device still does not work, try resetting it to its factory settings.
What are the common reasons for a Fitbit to stop working after swimming?
The most common reasons for a Fitbit to stop working after swimming include water damage, a low battery, and a software issue.
Can water damage cause Fitbit not to work after swimming?
Yes, water damage can cause your Fitbit to stop working after swimming. Water can seep into the device and damage the internal components, causing it to malfunction.
What is the warranty policy for Fitbit not working after swimming?
Fitbit offers a one-year limited warranty for its devices. If your device stops working after swimming and it is within the warranty period, you may be eligible for a replacement or repair.
How to troubleshoot a Fitbit not responding to touch after swimming?
If your Fitbit is not responding to touch after swimming, try the following steps:
- Remove the device from the water and dry it thoroughly.
- Restart the device by pressing and holding the button for 10-15 seconds.
- If the device still does not respond to touch, try resetting it to its factory settings.
Why is my Fitbit heart rate not working after swimming?
If your Fitbit heart rate is not working after swimming, it may be due to water damage or a software issue. Try restarting the device and resetting it to its factory settings. If the issue persists, contact Fitbit support for further assistance.