Fitbit Blaze Won’t Connect to Bluetooth

Written By aFitbit

Fitbit Blaze is one of the most popular fitness trackers in the market. It offers a range of features, including tracking daily activity, monitoring heart rate, and receiving notifications from your smartphone. However, some users have reported issues with the device connecting to Bluetooth.

When the Fitbit Blaze won’t connect to Bluetooth, it can be frustrating and limit the device’s functionality. Users may not be able to receive notifications, sync data, or track their workouts accurately. This issue can occur due to a variety of reasons, including outdated software, low battery, or a faulty Bluetooth adapter.

In this article, we will explore some common reasons why the Fitbit Blaze won’t connect to Bluetooth and provide some troubleshooting tips to help you resolve the issue. We will also discuss some best practices to ensure that your device stays connected to Bluetooth and functions smoothly.

Basic Troubleshooting

If you’re having trouble connecting your Fitbit Blaze to Bluetooth, don’t worry. There are a few basic troubleshooting steps you can take to try and fix the issue.

Restart Your Devices

Sometimes, simply restarting your devices can help solve the problem. First, turn off your Fitbit Blaze by pressing and holding the back and bottom buttons until the Fitbit logo appears. Then, turn off your phone or tablet by holding down the power button and selecting “Power off” or “Restart” from the menu. Wait a few seconds, then turn both devices back on and try to connect them again.

Check Bluetooth Settings

Make sure that Bluetooth is turned on both on your Fitbit Blaze and on your phone or tablet. On your Blaze, go to Settings > Bluetooth and make sure that it is turned on. On your phone or tablet, go to Settings > Bluetooth and make sure that it is turned on and that your Blaze is listed as a paired device. If it is not listed, try resetting your Blaze (see below).

Reset Your Fitbit Blaze

If restarting your devices and checking Bluetooth settings doesn’t work, you may need to reset your Fitbit Blaze. Here’s how:

  1. Plug your Blaze into its charging cable.
  2. Press and hold the button on the side of the charging cable until the Blaze vibrates and the Fitbit logo appears on the screen.
  3. Release the button.
  4. Unplug your Blaze from the charging cable.

Your Blaze should now be reset and you can try to connect it to Bluetooth again.

Remember, if these basic troubleshooting steps don’t work, you may need to contact Fitbit customer support for further assistance.

Advanced Troubleshooting

If you have tried basic troubleshooting steps and your Fitbit Blaze still won’t connect to Bluetooth, there are a few advanced troubleshooting steps you can try.

Update Fitbit Blaze Firmware

Make sure your Fitbit Blaze is running the latest firmware version. To check for updates:

  1. Open the Fitbit app on your smartphone.
  2. Tap on the Account icon in the top left corner.
  3. Select your device.
  4. Tap on Firmware Version.
  5. If an update is available, follow the on-screen instructions to update your device.

Forget and Re-Pair Your Fitbit Blaze

If updating the firmware doesn’t work, try forgetting and re-pairing your Fitbit Blaze with your smartphone:

  1. Open the Fitbit app on your smartphone.
  2. Tap on the Account icon in the top left corner.
  3. Select your device.
  4. Tap on the option to Forget this Device.
  5. Restart your smartphone.
  6. Put your Fitbit Blaze in pairing mode by pressing and holding the left button until the Fitbit logo appears.
  7. Follow the on-screen instructions to re-pair your device with your smartphone.

Try Another Device

If neither of the above steps work, try connecting your Fitbit Blaze to another device to see if the issue is with your smartphone:

  1. Put your Fitbit Blaze in pairing mode by pressing and holding the left button until the Fitbit logo appears.
  2. Try connecting your device to another smartphone or tablet.
  3. If your Fitbit Blaze connects to another device, the issue is likely with your smartphone. If it doesn’t connect, the issue may be with your Fitbit Blaze.

By following these advanced troubleshooting steps, you may be able to resolve any connectivity issues between your Fitbit Blaze and your smartphone.

Additional Tips

If you’ve tried all the troubleshooting steps and your Fitbit Blaze still won’t connect to Bluetooth, there are a few additional tips you can try.

Contact Fitbit Customer Support

If you’re still having trouble connecting your Fitbit Blaze to Bluetooth, it may be time to contact Fitbit customer support. They have a team of experts who can help you troubleshoot your issue and find a solution.

You can contact Fitbit customer support through their website or by phone. They offer a variety of resources, including FAQs, forums, and live chat support.

Consider a Replacement

If you’ve exhausted all the troubleshooting steps and your Fitbit Blaze still won’t connect to Bluetooth, it may be time to consider a replacement.

Before you make a decision, make sure to check your warranty and see if your device is still covered. If it is, you may be able to get a replacement for free.

If your warranty has expired, you can still purchase a new Fitbit Blaze or consider upgrading to a newer model. Fitbit offers a variety of options to fit your needs and budget.

Remember, it’s important to take care of your Fitbit Blaze and keep it updated to ensure it continues to function properly.

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